Terms of service

GENERAL TERMS AND CONDITIONS FOR PURCHASE AND SALES THROUGH THE ELECTRONIC SHOP matraci-sofia.bg

Parties

Art. 1.

These general terms and conditions contain a framework contract for purchase and sale between Matraci Classic, on the one hand, and the person who has electronically expressed his consent to the General Terms and Conditions on the website http://www.matraci-sofia.bg, hereinafter referred to as the "Client", on the other.

Our commercial data are as follows:

Matraci Classic EOOD
Varna, 4 Tsani Ginchev St.
Dimitar Georgiev
BG148117530
Definitions

Art. 2.

In interpreting and applying these General Terms and Conditions, the following terms and expressions have the following meanings:

1.                  “Website”

is a separate location on the global Internet network, accessible through its unified address (URL) via HTTP, HTTPS or other standardized protocol and containing files, programs, text, sound, picture, image or other materials and resources.

2.                 “Matraci Classic”

(www. matraci-sofia.bg) is a legal portal website (portal) – a virtual legal information resource on the Internet, which enables users to use various services and to discover information through hyperlinks to resources located on the Matraci Classic server or on other servers, beyond the control of Matraci Classic.

3.                  “Matraci Classic SHOP”

is an e-commerce website – a virtual information resource on the Internet for the sale and delivery of the goods published therein, which is an integral and separate part of Matraci Classic.

4.                  “IP Address”

is a unique identification number, associating a computer, Internet page or resource of the Client, in a way that allows their localization in the global Internet network.

5.                   “Client”

is a natural or legal person who has electronically requested products for purchase from www. matraci-sofia.bg, thereby accepting these general terms and conditions and expressing consent to conclude the contract.

8.                  “Customer Information”

is a separate part of the Matraci Classic website, sending information to our e-mail, required by Matraci Classic upon conclusion of the contract and stored at www.matraci-sofia.bg. The same information is only and exclusively for company purposes and will not be provided to third parties, except in cases regulated by Law.

Order

Art. 3.

In order to obtain the right to make valid requests for the purchase of the goods offered in Matraci Classic-store, the Customer must:

1.      Have entered correct data when confirming his order in the electronic registration form, located at the Internet address – www.matraci-sofia.bg.

2.      Have agreed to these General Terms and Conditions in the manner described in Art. 4.

Consent

Art. 4.

(1) With their e-mail address, registered upon successful order through the e-shop, any person using the services of Matraci Classic may request or waive the possibility of using the resources and services provided by Matraci Classic through its e-shop with a deliberate electronic declaration of will in the manner described in para. 2. After expressing agreement with these General Terms and Conditions, the person registered in www. matraci-sofia.bg. may use the resources and services provided by Matraci Classic through www. matraci-sofia.bg-store, is considered bound by the clauses of the General Terms and Conditions and undertakes to comply with them.
(2) By clicking on the virtual button "Continue", the Client makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, by which he declares that he is familiar with these General Terms and Conditions and accepts them. By recording it on a suitable medium in the Matrazzi Classic server through a generally accepted standard for conversion in a technical manner, making its reproduction possible, the electronic statement acquires the quality of an electronic document within the meaning of the cited law. Matrazzi Classic stores in log files on its server the IP address of the Client, the names of the Client, his address, valid telephone and e-mail, this information is necessary both for identifying the Client and reproducing his electronic statement of acceptance of the General Terms and Conditions, in the event of a legal dispute, and for sending and receiving the goods purchased by him. Matrazzi Classic does not store information about the client's banking and card secrets.
(3) For each purchase order between the Client and Matrazzi Classic on the basis of these General Terms and Conditions, a separate individual contract is concluded. Under the individual contracts, all rights and obligations under these General Terms and Conditions arise for the parties.
(4) In the event of a dispute as to which person has expressed the will to be bound by the text of the Framework Agreement, the party to it shall be considered the person who has paid the price of the goods requested for purchase.

Publication of information about the goods in the Matraci Classic store

Art. 5.

(1) Matraci Classic publishes at http:// www. matraci-sofia.bg a brief description and price of each of the goods that can be purchased through the Matraci Classic store.
(2) Matraci Classic is not liable for the inaccuracy of the information about the goods provided by the manufacturer /author/.

Public invitation

Art. 6.

(1) The publication of a description and price of goods in the Matraci Classic store is a public invitation within the meaning of Art. 290, para. 1 of the Commerce Act to make an application for purchase in accordance with them in the manner described in Art. 7.

(2) In the event of a lack of stock / it is possible that some of the goods are still at the manufacturer / of the requested goods, Matratsi Classic, within one business day after receiving the purchase application under Art. 7, notifies the Client of its exhaustion by sending a message to the Client's email inbox.

Making a purchase application

Art. 7.

(1) The Client gains access to the form for making applications for the purchase of the goods offered in Matratsi Classic-magazin after selecting the goods and quantities that he wishes to purchase.
(2) The declaration of intent to purchase a good from Matratsi Classic-magazin is considered to have been made after pressing the button for the relevant payment type – PayPal, ePay.bg or cash on delivery, and it is assumed that the Client has agreed to the general terms and conditions before proceeding to the payment form or filling in the cash on delivery details.
(3) If an incorrect or incorrect address and/or telephone number is provided when submitting the request for Classic Mattresses, there is no obligation to conclude a contract with the Customer and fulfill the order.

Conclusion of an individual contract

Art. 8.

(1) The individual contract is considered concluded after acceptance by Matratsi Classic of the purchase application made under the terms of Art. 7.
(2) The purchase application is accepted by sending a message to the Customer's email address
(3) The contract comes into effect between the parties after checking the availability of the goods subject to the purchase application and after confirming the validity of the application on the contact phone number specified by the Customer.

Prices

Art. 9.

(1) All prices are in Bulgarian leva including VAT. At the moment, the store does not deliver outside the Republic of Bulgaria.
(2) The prices of the individual goods indicated on the Matratsi Classic-store website are for a single quantity and are free of charge for delivery on the territory of the Republic of Bulgaria for orders over 200 leva including VAT.

(3) The price payable by the Customer is the price specified in the invitation to purchase the goods at the time of making the application for purchase of the same in the manner described in Art. 7.

Time and methods of payment

Art. 10.

(1) The price under Art. 9 and the delivery costs may be paid in any of the following ways:

1.                  1. in cash /cash on delivery/ upon receipt of the goods by the Customer or by a third party on behalf of the same;

2. in another way specified on the website of Matratsi Classic-magazin.

Rights and obligations of the parties

Art. 11.

Matratsi Classic undertakes:

1.                     to transfer to the Customer the ownership of the goods requested for purchase by him

2.                      to deliver the goods requested for purchase on time

3.                         to exercise due care in fulfilling its obligations.

Art. 12.

(1) The Customer undertakes to:

1.6. not to impersonate another person or representative of a legal entity or group of people that he is not authorized to represent, or otherwise mislead third parties about his identity or his affiliation with a particular group of people

Delivery

Art. 13.

(1) The goods requested for purchase are delivered to the delivery address specified by the Customer within the following period:

1.                     within 5 business days – for the country

(2) The delivery period under para. 1 begins to run:

1.                       in case of cash payment – ​​from the moment of conclusion of the contract under the terms of Art. 8

(3) The goods are delivered appropriately packaged according to their type and the transport for delivery.

(4) the delivery period is considered fulfilled with respect to Matrazzi Classic with the handover of the goods, appropriately packaged according to their type for delivery to the relevant forwarding company chosen by the Customer.

(5) The goods are delivered with the help of the courier company Speedy and in accordance with their general terms and conditions.

Delivery of the goods

Art. 14.

(1) The goods are handed over to the Customer or to a third party who accepts and confirms receipt of the same on behalf of the Customer.
(2) In the cases of Art. 10, Para. 1, Item 1, the goods shall be handed over to the persons under the previous paragraph after payment of the due price and delivery costs.

(3) Upon handing over the goods, the Client or the third party under Para. 1 shall sign the accompanying documents.
(4) In the event of a refusal outside the cases under Art. 15, Para. 1, the refusal shall be considered unfounded and the Client shall be liable for the costs of delivery and return of the goods. In this case, the Client shall be obliged to compensate Matrazzi Classic for all damages and lost profits, including any other costs other than the costs of delivery and return of the goods, incurred as a result of the refusal.

(5) In the event that the Client is not found within the delivery period at the specified address or access and conditions for delivery of the goods are not provided within this period, Matrazzi Classic shall be released from its obligation to deliver the goods requested for purchase. The Customer may confirm his/her desire to receive the goods even after the expiry of the delivery period, during which he/she was not found at the address, by bearing all delivery costs. In this case, a new delivery period shall start to run from the moment of confirmation under the previous sentence.

Art. 15.

(1) The Customer has the right to refuse to receive the goods requested for purchase by him/her, when they are delivered to him/her under one of the following conditions:

1. Mattresses Classic cannot be held responsible and liable for damages in the event of goods not delivered on time or goods delivered with defects by the forwarding company, as the customer reserves the right to return the goods if he wishes in such circumstances.

(2) Refusal to receive the goods under the conditions of the previous paragraph is inadmissible after signing the accompanying documents under Art. 14, para. 3.

(3) Under the conditions of Para. 1, item 1, as well as in the event of a discrepancy between the requested purchase and the delivered goods, which could not be established at the time of delivery, the Customer may request that the delivered goods be replaced with goods corresponding to the purchase application made by him within 24 hours of receiving it.

Personal data

Art. 16.

(1) Matraci Classic takes due care to protect the Client's personal data that became known when filling out the electronic form for making a purchase application. This obligation shall be waived if the Client has provided false data.
(2) Subject to applicable law and the provisions of these General Terms and Conditions, Matraci Classic may use the Client's personal data solely for the purposes provided for in the contract.
(3) Matraci Classic has the right to use the information under para. 1 for offering goods and/or services to the Client, for promotions, sending congratulations, organizing raffles, inquiries, for statistical and any other lawful purposes, except in the case of explicit disagreement of the Client, sent to the following e-mail address: office@matraci-sofia.bg

(4) The purposes described above for which the data may be used are not exhaustively listed and do not give rise to obligations for Matraci Classic. Any other purposes for which the data is used will be in accordance with Bulgarian legislation, applicable international acts, Internet ethics, rules of morality and good morals.

Disclosure of information

Art. 17.

Matraci Classic undertakes not to disclose any personal data about the Client to third parties - state authorities, commercial companies, individuals and others, except in cases where:

1.                     has received the Client's express consent;

2.                    the information is provided to companies in which Matraci Classic holds more than 50% of the shares or equity interest or which it controls directly or indirectly, as well as to individuals and companies that directly or indirectly control it;

3.                    the information is requested by state authorities or officials who, according to the current legislation, are authorized to request and collect such information;

4.                    Matraci Classic is obliged to provide the information by law.

Termination of the contract

Art. 18.

Except for the cases specified above in these General Terms and Conditions, each party may terminate the individual contract by giving one week's notice to the other party in the event of non-fulfillment of its obligations under the contract.

Liability

Art. 19.

Matrazzi Classic is not liable for non-fulfillment of its obligations under this contract in the event of circumstances beyond the control of Matrazzi Classic - cases of force majeure, random events, problems in the global Internet network and foreign servers, beyond the control of Matrazzi Classic, as well as problems with deliveries due to the fault of the shipping company.

Compensation

Art. 20.

(1) The Client is obliged to indemnify Matratsi Classic and all third parties for all damages suffered and lost profits, including any costs and paid attorney's fees, arising as a result of claims brought by and/or compensation paid to third parties in connection with failure to fulfill its obligations under this contract, violation of Bulgarian legislation, applicable foreign laws, these General Terms and Conditions, good morals or Internet ethics.
(2) The Client is obliged to indemnify Matratsi Classic for all damages caused by third parties to whom it has provided its password, when using it.

Arbitration

Art. 21.

All disputes between the parties shall be resolved in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes arising from the contract between the parties or relating to it, including disputes arising from or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the contract or adapt it to newly emerged circumstances, will be resolved by the relevant civil courts in the Republic of Bulgaria.

Written form

Art. 22.

The written form is considered to be complied with by sending an e-mail, clicking an electronic button on a page with content that is filled in by the Client or marking a field (check box) on the Matratsi Classic website, etc. similar, to the extent that the statement is technically recorded in a manner that allows it to be reproduced.

Invalidity

Art. 23.

The parties declare that in the event that any of the clauses under these General Terms and Conditions prove/prove invalid, this will not entail the invalidity of the contract, other clauses or parts thereof. The invalid clause will be replaced by the mandatory provisions of the law or established practice.

Intellectual property rights

Art. 24.

All intellectual property rights on the elements of Matraci Classic-store belong to Matraci Classic, including, but not limited to: texts, graphics, computer programs, databases, etc. similar.

Applicable law

Art. 25.

For all issues not regulated by these General Terms and Conditions, the rules of the Terms of Use of the goods and services provided to the members of Matraci Classic (http:// www.matraci-sofia.bg) and the provisions of the current legislation of the Republic of Bulgaria shall apply accordingly.

These general terms and conditions come into force on 02.01.2011, and Matrazzi Classic reserves the right to change them without prior notice by announcing them on its website.