Frequently Asked Questions
Here you can find answers to the most frequently asked questions from customers.
© 2026, Mattresses Sofia
Made by Craftberry
Delivery is free for orders over €127.82
You may return a purchased product within 14 days of receipt, provided it is in its original packaging (unopened) and has not been used. For more information regarding our return conditions, please see our Return Policy.
Yes, you can try out our products in our physical stores.
Yes, we offer each one of these three services.
Products such as mattresses, protectors, and pillows are in stock and can be delivered on the next business day after the order is placed. Meanwhile, furniture items such as beds, wardrobes, and sofas have a production lead time of approximately 30 calendar days.
Warranty terms vary for each manufacturer. You can find more information about them in the warranty cards of the product you have purchased.
Yes, every one of our products has a warranty. Ranging from 2 years to lifetime.